Month: December 2023
What is Natural Language Understanding NLU and how is it used in practice?
Natural Language Understanding NLU definition Conversational AI Dictionary This process starts by identifying a document’s main topic and then leverages NLP to figure out how the document should be written in the user’s native language. By default, virtual assistants tell you the weather for your current location, unless you specify a particular city. The goal …
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Chatbot vs Conversational AI: Differences Explained
Conversational AI vs Chatbot: What’s the Difference They converse through preprogrammed protocols (if customer says “A,” respond with “B”). Conversations are akin to a decision tree where customers can choose depending on their needs. Such rule-based conversations create an effortless user experience and facilitate swift resolutions for queries. Chatbots have various applications, but in customer …
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